# Help Scout: Mobile App issues

> Help Scout status incident “Mobile App issues” on 2025-03-07: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/tvrrrv467f7b
Last updated: 2025-03-07T20:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-03-07 20:00 UTC · Resolved: 2025-03-07 20:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/tvrrrv467f7b](https://status.helpscout.com/incidents/tvrrrv467f7b)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-03-07 20:00 UTC: From approximately 3:10 PM - 5:00 PM ET, our team identified an issue with our mobile apps. During that time, you may not have been able to log into or use the mobile apps. This has since been fixed and performance in the mobile apps are back to normal. We apologize for the disruption to your day.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2025-03-07 20:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/tvrrrv467f7b
- Citation: Help Scout, “Mobile App issues” (2025-03-07 20:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/tvrrrv467f7b (CC BY 4.0).
- Markdown link: `[Help Scout: Mobile App issues (2025-03-07)](https://rewindex.com/company/help-scout/incidents/tvrrrv467f7b)`


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Canonical: https://rewindex.com/company/help-scout/incidents/tvrrrv467f7b · Markdown: https://rewindex.com/company/help-scout/incidents/tvrrrv467f7b.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/tvrrrv467f7b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:09:40.934Z