Help Scout: Beacon and Live Chat: API Issues
Timeline of updates
- resolved
On May 6 at 4:38 PM ET we experienced a 4 minute outage with Beacon and Live Chat, causing the service to be unresponsive, the inability to open chats or chats ending. All services are now stable. We're sorry for the disruption!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Help Scout, started 2021-05-06 22:38 UTC, resolved after 0 min, 1 update(s).
- Title
- Beacon and Live Chat: API Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/tnvw25jkfy4k
Help Scout profileRecent Help Scout incidentsAll outages on May 6, 2021Help Scout in May 2021MarkdownJSON