Help Scout: Workflows, Folder Counts, Message Preview Delays
Timeline of updates
- resolved
Folder counts and message previews are back to normal, and workflows have caught-up. We're closing this one out, sorry for the trouble this afternoon!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2023-10-31 15:38 UTC, resolved after 44 min, 1 update(s).
- Title
- Workflows, Folder Counts, Message Preview Delays
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/tn10hfzh198k
Help Scout profileRecent Help Scout incidentsAll outages on October 31, 2023Help Scout in October 2023MarkdownJSON