Help Scout: Connection Issues
Timeline of updates
- resolved
Performance is stable across the board, so we're closing this out. Email queues are empty and processing messages in a timely manner, as expected, though you may receive a large batch of email (including email notifications) all at once over the next few minutes. We have a hunch about what caused today's performance issues. We'll publish another update soon with details about what happened. Sorry for the Monday morning trouble.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2018-11-26 16:38 UTC, resolved after 42 min, 1 update(s).
- Title
- Connection Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/q2bjss5k5wpr
Help Scout profileRecent Help Scout incidentsAll outages on November 26, 2018Help Scout in November 2018MarkdownJSON