Help Scout: Server Error Impacting Performance
Timeline of updates
- resolved
We're closing this out, as all services are up and running without error. Performance was degraded for roughly 1 minute. Sorry about the trouble today!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2015-10-28 17:36 UTC, resolved after 39 min, 1 update(s).
- Title
- Server Error Impacting Performance
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/n2v7n9kkk07j
Help Scout profileRecent Help Scout incidentsAll outages on October 28, 2015Help Scout in October 2015MarkdownJSON