Help Scout: Views not updating
Timeline of updates
- resolved
Our engineers identified the root cause of the issues we were seeing with Views and have resolved it. Views in your Inboxes should return to normal soon. We're closing this out and our engineers will continue to monitor. Sorry for the trouble today!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2025-04-28 15:33 UTC, resolved after 16 min, 1 update(s).
- Title
- Views not updating
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/mtg7n3vmgsm2
Help Scout profileRecent Help Scout incidentsAll outages on April 28, 2025Help Scout in April 2025MarkdownJSON