Help Scout: Connections & Slow Loading Issues
Timeline of updates
- resolved
Our team have found the cause for the slowdown issues you may have encountered in the last 30 minutes, which have now been resolved. Performance is back to normal across the board. Thank you for your patience while we worked to get this one fixed!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2025-04-15 13:31 UTC, resolved after 33 min, 1 update(s).
- Title
- Connections & Slow Loading Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/lx697w0t03nn
Help Scout profileRecent Help Scout incidentsAll outages on April 15, 2025Help Scout in April 2025MarkdownJSON