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CompaniesHelp ScoutIncidents

Help Scout: Inbound Emails Delayed

MinorStatus: resolvedStarted Resolved (2.2 h)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    All email processing services are working as they should, we're closing this one out. We'll have more to share after we've had some time to investigate the root cause. Sorry for the trouble tonight!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2015-10-02 01:59 UTC, resolved after 2.2 h, 1 update(s).

Title
Inbound Emails Delayed
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/drlk7bh1h34j

Help Scout profileRecent Help Scout incidentsAll outages on October 2, 2015Help Scout in October 2015MarkdownJSON