# Help Scout: Inbound Emails Delayed

> Help Scout status incident “Inbound Emails Delayed” on 2015-10-02: impact minor (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/drlk7bh1h34j
Last updated: 2015-10-02T04:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-10-02 01:59 UTC · Resolved: 2015-10-02 04:09 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/drlk7bh1h34j](https://status.helpscout.com/incidents/drlk7bh1h34j)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2015-10-02 04:09 UTC: All email processing services are working as they should, we're closing this one out. We'll have more to share after we've had some time to investigate the root cause. Sorry for the trouble tonight!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2015-10-02 01:59 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/drlk7bh1h34j
- Citation: Help Scout, “Inbound Emails Delayed” (2015-10-02 01:59 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/drlk7bh1h34j (CC BY 4.0).
- Markdown link: `[Help Scout: Inbound Emails Delayed (2015-10-02)](https://rewindex.com/company/help-scout/incidents/drlk7bh1h34j)`


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Canonical: https://rewindex.com/company/help-scout/incidents/drlk7bh1h34j · Markdown: https://rewindex.com/company/help-scout/incidents/drlk7bh1h34j.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/drlk7bh1h34j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:18:35.713Z