Help Scout: Connections Issues
Timeline of updates
- resolved
Speed across Help Scout is back to normal, so we're closing this out. If your team continues to see any issues with Help Scout, please reach out to our team. Thanks again for your patience and apologies for the issues experienced today!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2024-09-23 15:03 UTC, resolved after 2.1 h, 1 update(s).
- Title
- Connections Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/68cm84v67hkc
Help Scout profileRecent Help Scout incidentsAll outages on September 23, 2024Help Scout in September 2024MarkdownJSON