# Help Scout: Connections Issues

> Help Scout status incident “Connections Issues” on 2024-09-23: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/68cm84v67hkc
Last updated: 2024-09-23T17:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-23 15:03 UTC · Resolved: 2024-09-23 17:07 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/68cm84v67hkc](https://status.helpscout.com/incidents/68cm84v67hkc)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-09-23 17:07 UTC: Speed across Help Scout is back to normal, so we're closing this out. If your team continues to see any issues with Help Scout, please reach out to our team. Thanks again for your patience and apologies for the issues experienced today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-09-23 15:03 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/68cm84v67hkc
- Citation: Help Scout, “Connections Issues” (2024-09-23 15:03 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/68cm84v67hkc (CC BY 4.0).
- Markdown link: `[Help Scout: Connections Issues (2024-09-23)](https://rewindex.com/company/help-scout/incidents/68cm84v67hkc)`


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Canonical: https://rewindex.com/company/help-scout/incidents/68cm84v67hkc · Markdown: https://rewindex.com/company/help-scout/incidents/68cm84v67hkc.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/68cm84v67hkc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:05:53.909Z