Help Scout: Slow Page Loads Throughout App
Timeline of updates
- resolved
The third party issue appears to be resolved and the app is now running smoothly.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2024-09-10 01:56 UTC, resolved after 2.5 h, 1 update(s).
- Title
- Slow Page Loads Throughout App
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/42b9w2v6z057
Help Scout profileRecent Help Scout incidentsAll outages on September 10, 2024Help Scout in September 2024MarkdownJSON