# Help Scout: Slow Page Loads Throughout App

> Help Scout status incident “Slow Page Loads Throughout App” on 2024-09-10: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/42b9w2v6z057
Last updated: 2024-09-10T04:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-10 01:56 UTC · Resolved: 2024-09-10 04:26 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/42b9w2v6z057](https://status.helpscout.com/incidents/42b9w2v6z057)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-09-10 04:26 UTC: The third party issue appears to be resolved and the app is now running smoothly.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-09-10 01:56 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/42b9w2v6z057
- Citation: Help Scout, “Slow Page Loads Throughout App” (2024-09-10 01:56 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/42b9w2v6z057 (CC BY 4.0).
- Markdown link: `[Help Scout: Slow Page Loads Throughout App (2024-09-10)](https://rewindex.com/company/help-scout/incidents/42b9w2v6z057)`


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Canonical: https://rewindex.com/company/help-scout/incidents/42b9w2v6z057 · Markdown: https://rewindex.com/company/help-scout/incidents/42b9w2v6z057.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/42b9w2v6z057 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:02:26.094Z