CompaniesHelp ScoutMonthly reportsNovember 2022
Help Scout in November 2022: incidents, uptime and changes
2incidents posted
0labelled major or critical
100%free of major/critical
99.61%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 2 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 2
Incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Third Party SMS/Login Issues | Minor | 52 min | resolved | 11-05 | |
| We're investigating issues viewing previous Conversations and with the sidebar in Live Chat. We'll share updates once we have them. | Minor | 1.9 h | resolved | 11-16 |
Maintenance 1
Show scheduled maintenance
Cite this
Help Scout posted 2 status incidents in November 2022 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in November 2022
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2022/11