Heap: Elevated error rates and dashboard errors
Timeline of updates
- resolved
The dashboard and collector are now fully available. During the period between 4:40pm and 4:54pm PDT, certain dashboard pages were unavailable, and the collector endpoint had significantly elevated error rates and latency. The root cause was a maintenance task that obtained an exclusive lock on a metadata table, blocking other queries from completing. We have suspended the task pending implementation and verification of a fix.
From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Heap, started 2015-09-28 23:48 UTC, resolved after 41 min, 1 update(s).
- Title
- Elevated error rates and dashboard errors
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/incidents/zhd2786ygc6z
Heap profileRecent Heap incidentsAll outages on September 28, 2015Heap in September 2015MarkdownJSON