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CompaniesHeapMonthly reportsSeptember 2015

Heap in September 2015: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
100%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 0 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: No impact listed 10

Incidents 10

IncidentImpactStartedDurationStatusDay
Collector Endpoint errorsNo impact listed3.2 hresolved09-02
Elevated Collector endoint error ratesNo impact listed2.6 hresolved09-03
Sporadic Dashboard ErrorsNo impact listed26 minresolved09-10
Failing QueriesNo impact listed14 minresolved09-11
Failing queriesNo impact listed3.1 hresolved09-14
Elevated API ErrorsNo impact listed3.5 hresolved09-14
Temporarily Slow QueriesNo impact listed1.2 hresolved09-17
Slow or Failing Dashboard QueriesNo impact listed4.8 hresolved09-17
Temporary data latency, slow queriesNo impact listed16 hresolved09-22
Elevated error rates and dashboard errorsNo impact listed41 minresolved09-28

Cite this

Heap posted 10 status incidents in September 2015 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in September 2015
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2015/09

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