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Heap: Slow or Failing Dashboard Queries

No impact listedStatus: resolvedStarted Resolved (4.8 h)1 updatestatus.heap.io (opens in new tab)

Timeline of updates

  1. resolved

    The issue should be fixed now. Note that we hit some server snags between 4:15 PM and 4:45 PM that caused elevated 500 errors from our collector endpoints.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-09-17 19:24 UTC, resolved after 4.8 h, 1 update(s).

Title
Slow or Failing Dashboard Queries
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/2yx7rh2bl8jg

Heap profileRecent Heap incidentsAll outages on September 17, 2015Heap in September 2015MarkdownJSON