# Heap: Slow or Failing Dashboard Queries

> Heap status incident “Slow or Failing Dashboard Queries” on 2015-09-17: impact none (vendor’s label), 4.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/2yx7rh2bl8jg
Last updated: 2015-09-18T00:12:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-09-17 19:24 UTC · Resolved: 2015-09-18 00:12 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/2yx7rh2bl8jg](https://status.heap.io/incidents/2yx7rh2bl8jg)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2015-09-18 00:12 UTC: The issue should be fixed now. Note that we hit some server snags between 4:15 PM and 4:45 PM that caused elevated 500 errors from our collector endpoints.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-09-17 19:24 UTC, resolved after 4.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/2yx7rh2bl8jg
- Citation: Heap, “Slow or Failing Dashboard Queries” (2015-09-17 19:24 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/2yx7rh2bl8jg (CC BY 4.0).
- Markdown link: `[Heap: Slow or Failing Dashboard Queries (2015-09-17)](https://rewindex.com/company/heap/incidents/2yx7rh2bl8jg)`


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Canonical: https://rewindex.com/company/heap/incidents/2yx7rh2bl8jg · Markdown: https://rewindex.com/company/heap/incidents/2yx7rh2bl8jg.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/2yx7rh2bl8jg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:39.607Z