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Heap: Incorrect Hierarchy Truncation

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.heap.io (opens in new tab)

Timeline of updates

  1. resolved

    We identified a problem with the way we truncate DOM hierarchies. We have fixed this issue, but web auto-track events captured between June 23rd, 2020 and June 29th, 2020 may be affected.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2020-06-30 02:09 UTC, resolved after 0 min, 1 update(s).

Title
Incorrect Hierarchy Truncation
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/mpc9bywljd4j

Heap profileRecent Heap incidentsAll outages on June 30, 2020Heap in June 2020MarkdownJSON