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CompaniesHeapIncidents

Heap: Chart emails not being sent

No impact listedStatus: resolvedStarted Resolved (26 min)1 updatestatus.heap.io (opens in new tab)

Timeline of updates

  1. resolved

    We have deployed a fix. Chart emails should be working again. Users who were expecting a chart email between August 22, 4pm PT and August 23, 10am PT will need to log into Heap to view the chart manually. We apologize for the inconvenience.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2022-08-23 16:41 UTC, resolved after 26 min, 1 update(s).

Title
Chart emails not being sent
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/k9sjz216wmpf

Heap profileRecent Heap incidentsAll outages on August 23, 2022Heap in August 2022MarkdownJSON