CompaniesHeapMonthly reportsOctober 2026
Heap in October 2026: incidents, uptime and changes
3incidents posted
1labelled major or critical
96.77%free of major/critical
93.69%free of any incident
0price changes
2notable page changes
Vendor-reported outage time 24 h, incident time 46 h 55 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 2
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Salesforce integration: data-in not syncing | Major | not resolved | identified | 10-02 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| User property data delayed in Heap connect syncs (US customers only) | Minor | 16 h | resolved | 10-07 | |
| User property data delayed in Heap connect syncs (US customers only) | Minor | 6.7 h | resolved | 10-14 |
Pricing, legal and trust page changes
- Terms (legal) page changed Terms of serviceTerms (legal) page
- Privacy (legal) page changed Privacy policyPrivacy (legal) page
Cite this
Heap posted 3 status incidents in October 2026 (1 major or critical); 0 price changes and 2 notable page changes observed.
- Title
- Heap in October 2026
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2026/10