CompaniesHeapMonthly reportsSeptember 2022
Heap in September 2022: incidents, uptime and changes
5incidents posted
1labelled major or critical
99.99%free of major/critical
99.76%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 min, incident time 1 h 41 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 1 · No impact listed 3
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| App Unavailability | Major | 3 min | resolved | 09-22 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Heap Connect Syncs delayed | Minor | 1.6 h | resolved | 09-06 | |
| Session Replays are not loading in the app | No impact listed | 1.9 h | resolved | 09-08 | |
| Heap Connect Sync Delays | No impact listed | 3.1 h | resolved | 09-09 | |
| We are experiencing front-end performance errors in our application | No impact listed | 1.1 h | resolved | 09-22 |
Maintenance 1
Show scheduled maintenance
Cite this
Heap posted 5 status incidents in September 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in September 2022
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2022/09