# Heap in September 2022: incidents, uptime and changes

> Heap in September 2022: 5 incidents on its status page (1 major or critical), 99.99% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2022/09
Last updated: 2022-10-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 1, none 3
- Uptime (vendor-reported): 99.99% free of major/critical incidents, 99.76% free of any incident; outage time 3 min, incident time 1 h 41 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2022](https://rewindex.com/company/heap/2022/08.md) · Next: [October 2022](https://rewindex.com/company/heap/2022/10.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [App Unavailability](https://rewindex.com/company/heap/incidents/r88dzj2zm4pd.md) | major | 2022-09-22 21:43 UTC | 2022-09-22 21:46 UTC | 3 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap Connect Syncs delayed](https://rewindex.com/company/heap/incidents/nwxtfq6qvqsl.md) | minor | 2022-09-06 05:02 UTC | 2022-09-06 06:40 UTC | 1.6 h | resolved |
| [Session Replays are not loading in the app](https://rewindex.com/company/heap/incidents/wh2l3pvrwvk0.md) | none | 2022-09-08 19:53 UTC | 2022-09-08 21:44 UTC | 1.9 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/66l2y1cg9m38.md) | none | 2022-09-09 04:31 UTC | 2022-09-09 07:35 UTC | 3.1 h | resolved |
| [We are experiencing front-end performance errors in our application](https://rewindex.com/company/heap/incidents/1b485vh7zfzm.md) | none | 2022-09-22 18:32 UTC | 2022-09-22 19:39 UTC | 1.1 h | resolved |
| [App Unavailability](https://rewindex.com/company/heap/incidents/r88dzj2zm4pd.md) | major | 2022-09-22 21:43 UTC | 2022-09-22 21:46 UTC | 3 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/heap/incidents/7r5hpdgbq19k.md) | maintenance | 2022-09-10 02:00 UTC | 2022-09-10 02:31 UTC | 31 min | resolved |

## Cite this

Heap posted 5 status incidents in September 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2022/09
- Citation: Heap, “Heap in September 2022” (2022-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2022/09 (CC BY 4.0).
- Markdown link: `[Heap: Heap in September 2022 (2022-09-01)](https://rewindex.com/company/heap/2022/09)`


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Canonical: https://rewindex.com/company/heap/2022/09 · Markdown: https://rewindex.com/company/heap/2022/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:53:32.232Z