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CompaniesHeapMonthly reportsOctober 2016

Heap in October 2016: incidents, uptime and changes

12incidents posted
0labelled major or critical
100%free of major/critical
72.59%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 8.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 7 · No impact listed 5

Incidents 12

IncidentImpactStartedDurationStatusDay
Temporary data latency and query failuresNo impact listed1.6 hresolved10-03
Temporary Data LatencyNo impact listed1.7 hresolved10-03
Partial Query UnavailabilityMinor57 minresolved10-05
Partial Query UnavailabilityMinor3.0 hresolved10-11
Temporary Data LatencyMinor1.3 hresolved10-13
Temporary Data LatencyMinor12 hresolved10-14
Temporary Data LatencyMinor19 hresolved10-18
Temporary Data LatencyNo impact listed12 hresolved10-19
Temporary Data LatencyNo impact listed12 hresolved10-20
Temporary Data LatencyNo impact listed8.2 hresolved10-21
Temporary Data LatencyMinor17 dresolved10-24
Temporary Dashboard UnavailabilityMinor1.6 hresolved10-26

Maintenance 2

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Cite this

Heap posted 12 status incidents in October 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in October 2016
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2016/10

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