# Heap in October 2016: incidents, uptime and changes

> Heap in October 2016: 12 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2016/10
Last updated: 2016-11-01T00:00:00Z

- Incidents posted: 12 (major/critical: 0) · Maintenance: 2
- By vendor impact label: minor 7, none 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 72.59% free of any incident; outage time 0 min, incident time 8.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2016](https://rewindex.com/company/heap/2016/09.md) · Next: [November 2016](https://rewindex.com/company/heap/2016/11.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary data latency and query failures](https://rewindex.com/company/heap/incidents/scwfm2lz4wgs.md) | none | 2016-10-03 20:35 UTC | 2016-10-03 22:11 UTC | 1.6 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/8krpj3cd11pk.md) | none | 2016-10-03 22:13 UTC | 2016-10-03 23:53 UTC | 1.7 h | resolved |
| [Partial Query Unavailability](https://rewindex.com/company/heap/incidents/883kvnr9r3g5.md) | minor | 2016-10-05 06:51 UTC | 2016-10-05 07:48 UTC | 57 min | resolved |
| [Partial Query Unavailability](https://rewindex.com/company/heap/incidents/yvzbywjn5hbw.md) | minor | 2016-10-11 02:20 UTC | 2016-10-11 05:23 UTC | 3.0 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/22vfhbzwhr8q.md) | minor | 2016-10-13 18:57 UTC | 2016-10-13 20:16 UTC | 1.3 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/lhsg2j5mn7cl.md) | minor | 2016-10-14 16:39 UTC | 2016-10-15 04:42 UTC | 12 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/bv1my6hx1xk5.md) | minor | 2016-10-18 13:38 UTC | 2016-10-19 08:11 UTC | 19 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/vnlz4z8ld4zt.md) | none | 2016-10-19 15:42 UTC | 2016-10-20 03:57 UTC | 12 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/bc62ywdv4c2q.md) | none | 2016-10-20 15:20 UTC | 2016-10-21 03:47 UTC | 12 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/lhp6mbs78r61.md) | none | 2016-10-21 15:56 UTC | 2016-10-22 00:08 UTC | 8.2 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/j37dftj0mgtp.md) | minor | 2016-10-24 18:51 UTC | 2016-11-10 20:12 UTC | 17 d | resolved |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/ny622hxnhhy1.md) | minor | 2016-10-26 03:56 UTC | 2016-10-26 05:34 UTC | 1.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/c94kxk8wskvl.md) | maintenance | 2016-10-13 06:51 UTC | 2016-10-13 08:40 UTC | 1.8 h | resolved |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/jyynmn91f4lg.md) | maintenance | 2016-10-25 09:15 UTC | 2016-10-25 09:37 UTC | 22 min | resolved |

## Cite this

Heap posted 12 status incidents in October 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2016/10
- Citation: Heap, “Heap in October 2016” (2016-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2016/10 (CC BY 4.0).
- Markdown link: `[Heap: Heap in October 2016 (2016-10-01)](https://rewindex.com/company/heap/2016/10)`


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Canonical: https://rewindex.com/company/heap/2016/10 · Markdown: https://rewindex.com/company/heap/2016/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:21:21.932Z