Companies / Gusto / changes

Gusto change history: that there is an issue that is currently causing longer than expected wait times for phone support. Our chat support is operating normally. We apologize

← All Gusto changes

31Major incident
When (UTC)ChangeKind
Critical incident: that there is an issue that is currently causing longer than expected wait times for phone support. Our chat support is operating normally. We apologize
Gusto reported longer-than-expected phone support wait times, rated critical, while chat support operated normally. The incident started at 2023-10-19 14:05 UTC and was resolved at 2023-10-19 17:16 UTC, lasting 3 h 10 min.
Major incident