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Greenhouse: Outlook calendar integrations for scheduling experiencing 10-15% error rates

MinorStatus: identifiedStarted Not resolved1 updatestatus.greenhouse.io (opens in new tab)

Affected components: Outlook 365Third-Party Dependencies - Outlook 365

Timeline of updates

  1. identified

    Recruiters and coordinators
    - Calendar picker won't load
    - Interviewer free/busy missing in the scheduler
    - Scheduler page for an existing interview hangs 45s, then errors
    - Request Availability modal hangs 45s, then errors
    - Scheduling an interview fails to create the Outlook event
    - Cancel and reschedule fail
    - Room search returns nothing
    Candidates
    - Self-schedule booking can error out
    - Submitting availability can error out
    Background sync (no visible error)
    - Interviews changed in Outlook aren't imported into Greenhouse
    - RSVPs and event changes from Outlook webhooks are lost (no retry)
    - Webhook subscription renewals failing; calendars may stop syncing RSVPs if they expire

Archive proof

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Impact, status and times are the vendor’s own, as last archived. View on status.greenhouse.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2026-11-12 18:12 UTC, not resolved, 1 update(s).

Title
Outlook calendar integrations for scheduling experiencing 10-15% error rates
Vendor
Greenhouse
Date
URL
https://rewindex.com/company/greenhouse/incidents/r55jt29xznmz

Greenhouse profileRecent Greenhouse incidentsAll outages on November 12, 2026Greenhouse in November 2026MarkdownJSON