# Greenhouse: Outlook calendar integrations for scheduling experiencing 10-15% error rates

> Greenhouse status incident “Outlook calendar integrations for scheduling experiencing 10-15% error rates” on 2026-11-12: impact minor (vendor’s label), 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/r55jt29xznmz
Last updated: 2026-11-12T18:12:32Z

- Impact (vendor’s label): minor
- Status: identified
- Started: 2026-11-12 18:12 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 1 · Affected components: Outlook 365, Third-Party Dependencies - Outlook 365
- [Vendor status page: https://status.greenhouse.io/incidents/r55jt29xznmz](https://status.greenhouse.io/incidents/r55jt29xznmz)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **identified** 2026-11-12 18:12 UTC: Recruiters and coordinators - Calendar picker won't load - Interviewer free/busy missing in the scheduler - Scheduler page for an existing interview hangs 45s, then errors - Request Availability modal hangs 45s, then errors - Scheduling an interview fails to create the Outlook event - Cancel and reschedule fail - Room search returns nothing Candidates - Self-schedule booking can error out - Submitting availability can error out Background sync (no visible error) - Interviews changed in Outlook aren't imported into Greenhouse - RSVPs and event changes from Outlook webhooks are lost (no retry) - Webhook subscription renewals failing; calendars may stop syncing RSVPs if they expire

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2026-11-12 18:12 UTC, not resolved, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/r55jt29xznmz
- Citation: Greenhouse, “Outlook calendar integrations for scheduling experiencing 10-15% error rates” (2026-11-12 18:12 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/r55jt29xznmz (CC BY 4.0).
- Markdown link: `[Greenhouse: Outlook calendar integrations for scheduling experiencing 10-15% error rates (2026-11-12)](https://rewindex.com/company/greenhouse/incidents/r55jt29xznmz)`


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Canonical: https://rewindex.com/company/greenhouse/incidents/r55jt29xznmz · Markdown: https://rewindex.com/company/greenhouse/incidents/r55jt29xznmz.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/r55jt29xznmz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T03:34:25.565Z