Grain: Recordings missing audio

No impact listedStatus: resolvedStarted 2023-07-20 13:55 UTCResolved 2023-07-19 05:00 UTC (-1976 min)1 updatestspg.io

Timeline of updates

resolved2023-07-19 05:00 UTC
A small number (<100) of Zoom meeting recordings were missing audio due. This was caused by a required update in the recording bot service's Zoom SDK which triggered a new failure state. The audio was recovered on these recordings and we have re-processed the transcript and intelligence outputs.

Archive proof

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How the archive is checked, and what it cannot prove.

Oct 17
First version captured 18:22 UTC
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash c0d5454b8a9559eb…
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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Grain, started 2023-07-20 13:55 UTC, resolved after -1976 min, 1 update(s).

Title: Recordings missing audio
Vendor: Grain
Date: 2023-07-20 13:55 UTC
URL: https://rewindex.com/company/grain/incidents/fcbb1pvqx0nl

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