CompaniesGrafana CloudMonthly reportsJuly 2025
Grafana Cloud in July 2025: incidents, uptime and changes
Vendor-reported outage time 2.9 days, incident time 5.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 5 · Major 4 · Minor 2 · No impact listed 4
Major and critical incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Read and write path outage in Hosted Logs ap-south-1 region cells. | Critical | 5.1 h | resolved | 07-03 | |
| Hosted Grafana Outage (prod-us-west-0) | Critical | 11 min | resolved | 07-03 | |
| Most Prometheus Queries Failing in Prod-US-East-0 | Critical | 1.7 h | resolved | 07-10 | |
| IRM (OnCall + Incident) plugin not available | Critical | 6.7 h | resolved | 07-15 | |
| Widespread Outages in Prod-EU-West-0 | Critical | 2.0 h | resolved | 07-28 | |
| Some Users Unable to Connect New Datasources with PDC | Major | 17 h | resolved | 07-22 | |
| IRM (OnCall and Incident) plugin failing to load in eu-west-2 and us-east-0 regions. | Major | 3.9 h | resolved | 07-23 | |
| Issues with BigQuery Data Sources | Major | 1.9 h | resolved | 07-29 | |
| Issues with BigQuery Data Sources | Major | 34 h | resolved | 07-30 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| cortex-prod-05 cell partial read-path outage | No impact listed | 12 h | resolved | 07-03 | |
| Grafana fast release channel error | Minor | 3 d | resolved | 07-04 | |
| Grafana Cloud Traces some trace search result unavailable in prod-ap-southeast-2 region. | Minor | 0 min | resolved | 07-14 | |
| Degraded performance on Email notifications across all regions | No impact listed | 0 min | resolved | 07-15 | |
| New Pods Failing to Start for a Small Subset of Instances | No impact listed | 0 min | resolved | 07-17 | |
| Degraded browser synthetics performance in many probe clusters | No impact listed | 1.5 h | resolved | 07-31 |
CVEs published
- CVE-2025-3415 (CVSS 4.3)
- CVE-2025-6023 (CVSS 7.6)
- CVE-2025-6197 (CVSS 4.2)
Maintenance 1
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Cite this
Grafana Cloud posted 15 status incidents in July 2025 (9 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in July 2025
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2025/07