# Grafana Cloud in July 2025: incidents, uptime and changes

> Grafana Cloud in July 2025: 15 incidents on its status page (9 major or critical), 90.79% free of major or critical incidents (vendor-reported), 3 CVEs. From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2025/07
Last updated: 2026-06-17T10:01:22Z

- Incidents posted: 15 (major/critical: 9) · Maintenance: 1
- By vendor impact label: critical 5, major 4, minor 2, none 4
- Uptime (vendor-reported): 90.79% free of major/critical incidents, 81.77% free of any incident; outage time 2.9 days, incident time 5.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 3
- Previous month: [June 2025](https://rewindex.com/company/grafana-cloud/2025/06.md) · Next: [August 2025](https://rewindex.com/company/grafana-cloud/2025/08.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Read and write path outage in Hosted Logs ap-south-1 region cells.](https://rewindex.com/company/grafana-cloud/incidents/swkfxkf1z0vy.md) | critical | 2025-07-03 09:23 UTC | 2025-07-03 14:31 UTC | 5.1 h | resolved |
| [Hosted Grafana Outage (prod-us-west-0)](https://rewindex.com/company/grafana-cloud/incidents/07vyh9fwq8sb.md) | critical | 2025-07-03 22:17 UTC | 2025-07-03 22:28 UTC | 11 min | resolved |
| [Most Prometheus Queries Failing in Prod-US-East-0](https://rewindex.com/company/grafana-cloud/incidents/mbnz6mntmhlm.md) | critical | 2025-07-10 13:52 UTC | 2025-07-10 15:36 UTC | 1.7 h | resolved |
| [IRM (OnCall + Incident) plugin not available](https://rewindex.com/company/grafana-cloud/incidents/fb95xlbs3vxy.md) | critical | 2025-07-15 12:10 UTC | 2025-07-15 18:52 UTC | 6.7 h | resolved |
| [Widespread Outages in Prod-EU-West-0](https://rewindex.com/company/grafana-cloud/incidents/ppdrgt2hsd32.md) | critical | 2025-07-28 17:52 UTC | 2025-07-28 19:53 UTC | 2.0 h | resolved |
| [Some Users Unable to Connect New Datasources with PDC](https://rewindex.com/company/grafana-cloud/incidents/45zh83dfwft6.md) | major | 2025-07-22 22:12 UTC | 2025-07-23 15:11 UTC | 17 h | resolved |
| [IRM (OnCall and Incident) plugin failing to load in eu-west-2 and us-east-0 regions.](https://rewindex.com/company/grafana-cloud/incidents/npdk4gg265vl.md) | major | 2025-07-23 09:08 UTC | 2025-07-23 13:02 UTC | 3.9 h | resolved |
| [Issues with BigQuery Data Sources](https://rewindex.com/company/grafana-cloud/incidents/6y25lyqp7y7x.md) | major | 2025-07-29 19:29 UTC | 2025-07-29 21:26 UTC | 1.9 h | resolved |
| [Issues with BigQuery Data Sources](https://rewindex.com/company/grafana-cloud/incidents/fvtb1p54n0p9.md) | major | 2025-07-30 10:58 UTC | 2025-07-31 20:45 UTC | 34 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [cortex-prod-05 cell partial read-path outage](https://rewindex.com/company/grafana-cloud/incidents/4n7h5s8d63hk.md) | none | 2025-07-03 09:18 UTC | 2025-07-03 21:24 UTC | 12 h | resolved |
| [Read and write path outage in Hosted Logs ap-south-1 region cells.](https://rewindex.com/company/grafana-cloud/incidents/swkfxkf1z0vy.md) | critical | 2025-07-03 09:23 UTC | 2025-07-03 14:31 UTC | 5.1 h | resolved |
| [Hosted Grafana Outage (prod-us-west-0)](https://rewindex.com/company/grafana-cloud/incidents/07vyh9fwq8sb.md) | critical | 2025-07-03 22:17 UTC | 2025-07-03 22:28 UTC | 11 min | resolved |
| [Grafana fast release channel error](https://rewindex.com/company/grafana-cloud/incidents/270vvpwgqzzp.md) | minor | 2025-07-04 12:44 UTC | 2025-07-07 07:49 UTC | 3 d | resolved |
| [Most Prometheus Queries Failing in Prod-US-East-0](https://rewindex.com/company/grafana-cloud/incidents/mbnz6mntmhlm.md) | critical | 2025-07-10 13:52 UTC | 2025-07-10 15:36 UTC | 1.7 h | resolved |
| [Grafana Cloud Traces some trace search result unavailable in prod-ap-southeast-2 region.](https://rewindex.com/company/grafana-cloud/incidents/b0kf2vlypw9v.md) | minor | 2025-07-14 12:00 UTC | 2025-07-14 12:00 UTC | 0 min | resolved |
| [Degraded performance on Email notifications across all regions](https://rewindex.com/company/grafana-cloud/incidents/k87l7djjlq8q.md) | none | 2025-07-15 09:30 UTC | 2025-07-15 09:30 UTC | 0 min | resolved |
| [IRM (OnCall + Incident) plugin not available](https://rewindex.com/company/grafana-cloud/incidents/fb95xlbs3vxy.md) | critical | 2025-07-15 12:10 UTC | 2025-07-15 18:52 UTC | 6.7 h | resolved |
| [New Pods Failing to Start for a Small Subset of Instances](https://rewindex.com/company/grafana-cloud/incidents/77mbtjmvfyv9.md) | none | 2025-07-17 14:00 UTC | 2025-07-17 14:00 UTC | 0 min | resolved |
| [Some Users Unable to Connect New Datasources with PDC](https://rewindex.com/company/grafana-cloud/incidents/45zh83dfwft6.md) | major | 2025-07-22 22:12 UTC | 2025-07-23 15:11 UTC | 17 h | resolved |
| [IRM (OnCall and Incident) plugin failing to load in eu-west-2 and us-east-0 regions.](https://rewindex.com/company/grafana-cloud/incidents/npdk4gg265vl.md) | major | 2025-07-23 09:08 UTC | 2025-07-23 13:02 UTC | 3.9 h | resolved |
| [Widespread Outages in Prod-EU-West-0](https://rewindex.com/company/grafana-cloud/incidents/ppdrgt2hsd32.md) | critical | 2025-07-28 17:52 UTC | 2025-07-28 19:53 UTC | 2.0 h | resolved |
| [Issues with BigQuery Data Sources](https://rewindex.com/company/grafana-cloud/incidents/6y25lyqp7y7x.md) | major | 2025-07-29 19:29 UTC | 2025-07-29 21:26 UTC | 1.9 h | resolved |
| [Issues with BigQuery Data Sources](https://rewindex.com/company/grafana-cloud/incidents/fvtb1p54n0p9.md) | major | 2025-07-30 10:58 UTC | 2025-07-31 20:45 UTC | 34 h | resolved |
| [Degraded browser synthetics performance in many probe clusters](https://rewindex.com/company/grafana-cloud/incidents/gcf999l0190q.md) | none | 2025-07-31 23:18 UTC | 2025-08-01 00:49 UTC | 1.5 h | resolved |

## CVEs published

- [CVE-2025-3415](https://rewindex.com/cve/CVE-2025-3415.md)  (CVSS 4.3), published 2025-07-17
- [CVE-2025-6023](https://rewindex.com/cve/CVE-2025-6023.md)  (CVSS 7.6), published 2025-07-18
- [CVE-2025-6197](https://rewindex.com/cve/CVE-2025-6197.md)  (CVSS 4.2), published 2025-07-18

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] us-central2 maintenance](https://rewindex.com/company/grafana-cloud/incidents/d3z30xkxtbp3.md) | maintenance | 2025-07-14 09:00 UTC | 2025-07-14 10:30 UTC | 1.5 h | resolved |

## Cite this

Grafana Cloud posted 15 status incidents in July 2025 (9 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2025/07
- Citation: Grafana Cloud, “Grafana Cloud in July 2025” (2025-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2025/07 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in July 2025 (2025-07-01)](https://rewindex.com/company/grafana-cloud/2025/07)`


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Canonical: https://rewindex.com/company/grafana-cloud/2025/07 · Markdown: https://rewindex.com/company/grafana-cloud/2025/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:29.783Z