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Grafana Cloud: Grafana Cloud Traces some trace search result unavailable in prod-ap-southeast-2 region.

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    Due to a configuration change, one cell in prod-ap-southeast-2 region was incorrectly configured causing some trace search results to not return as expected. The issue was fixed on July 28th around 12:20 UTC and all search results are now being returned as expected. No data was lost in the process.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2025-07-14 12:00 UTC, resolved after 0 min, 1 update(s).

Title
Grafana Cloud Traces some trace search result unavailable in prod-ap-southeast-2 region.
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/b0kf2vlypw9v

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