CompaniesGrafana CloudMonthly reportsApril 2025
Grafana Cloud in April 2025: incidents, uptime and changes
Vendor-reported outage time 3.7 days, incident time 8.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 8 · Minor 8 · No impact listed 4
Major and critical incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Instances on "Fast" experiencing issues querying the Tempo datasources | Major | 10 h | resolved | 04-03 | |
| Log ingestion rate limit issue in AWS Germany (logs-prod-012) | Major | 0 min | resolved | 04-07 | |
| Multiple components of Grafana down | Major | 1.6 h | resolved | 04-08 | |
| Issue with Multiple Components in prod-eu-west-2 and prod-eu-west-4 | Major | 39 min | resolved | 04-10 | |
| AWS Firehose Logs Down in Prod-US-East-2 | Major | 1.2 h | resolved | 04-11 | |
| Graphite proxy ingestion failing - prod-ap-northeast-0 | Major | 29 min | resolved | 04-15 | |
| Cloud Migration Assistance Disabled in Some Regions | Major | 3 d | resolved | 04-22 | |
| Logs Drilldown Broken for Some Users | Major | 2.2 h | resolved | 04-22 |
Other incidents 12
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Grafana Cloud: SAML UI Role Mapping | Minor | 12 h | resolved | 04-01 | |
| Grafana Cloud: SAML UI Role mapping | Minor | 32 h | resolved | 04-02 | |
| Hosted Grafana Instance Creation Failures in ap-southeast-1 (Singapore) | Minor | 3.0 h | resolved | 04-06 | |
| Intermittent 500 Errors for Log Queries | Minor | 0 min | resolved | 04-07 | |
| Degraded Performance of Adaptive Metrics in GCP US Central | Minor | 3.3 h | resolved | 04-08 | |
| Cloudwatch datasource query issues on cluster GPC US central | Minor | 3 d | resolved | 04-08 | |
| Error Creating Teams | Minor | 19 h | resolved | 04-09 | |
| Prod-EU-West-2 Connection Issues | No impact listed | 0 min | resolved | 04-10 | |
| Synthetic Monitoring: connectivity issue between probes and GCP Saudi Arabia (prod-me-central-0) | No impact listed | 3.3 h | resolved | 04-10 | |
| Email notifications issue | Minor | 17 h | resolved | 04-16 | |
| API offline in GCP Singapore (prod-ap-southeast-0) and GCP Brazil (prod-sa-east-0) | No impact listed | 1.7 h | resolved | 04-27 | |
| Some Instances in prod-us-east-0 Experienced Issues Accessing Their Instance. | No impact listed | 0 min | resolved | 04-29 |
CVEs published
- CVE-2025-2703 (CVSS 6.8)
Maintenance 5
Show scheduled maintenance
- [Scheduled] Prod-AP-Southeast-1 and Prod-US-West-0 Database Maintenance
- [Scheduled] Database Maintenance - Authentication - Singapore, Australia, Sweden and UAE
- [Scheduled] Database maintenance - synthetic monitoring - GCP Saudi Arabia (prod-me-central-0)
- [Scheduled] Database maintenance - synthetic monitoring - GCP Brazil (prod-sa-east-0)
- [Scheduled] Database maintenance - synthetic monitoring - GCP Singapore (prod-ap-southeast-0)
Cite this
Grafana Cloud posted 20 status incidents in April 2025 (8 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in April 2025
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2025/04