CompaniesGrafana CloudMonthly reportsAugust 2024
Grafana Cloud in August 2024: incidents, uptime and changes
Vendor-reported outage time 9 h 19 min, incident time 3.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 6 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Investigating Issues with Instances being unable to Start or Restart | Major | 5.0 h | resolved | 08-22 | |
| Issue with on-call permissions | Major | 2.3 h | resolved | 08-26 | |
| Issues accessing SLO's, ops-labels, and log export configs | Major | 2.0 h | resolved | 08-27 |
Other incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Degraded Performance in prod-us-central-5 | Minor | 28 h | resolved | 08-08 | |
| Multi-http checks failing to run in Tokyo probe location | Minor | 4.3 h | resolved | 08-13 | |
| Grafana Cloud Tempo: Intermittent Read Failure | Minor | 20 h | resolved | 08-13 | |
| Tempo Querier Read Instability | Minor | 16 h | resolved | 08-19 | |
| Degraded read performance for Hosted Logs prod-us-central-5 cluster. | Minor | 1.8 h | resolved | 08-21 | |
| Some Grafana Cloud Instances Intermittently Unavailable | No impact listed | 6.3 h | resolved | 08-23 | |
| Synthetic Monitoring: New York probe service degradation | Minor | 1.6 h | resolved | 08-26 |
Maintenance 9
Show scheduled maintenance
- [Scheduled] Synthetic Monitoring: Sao Paulo probe infrastructure upgrades
- [Scheduled] Synthetic Monitoring: Seoul probe infrastructure upgrades
- [Scheduled] Synthetic Monitoring: North Virginia probe infrastructure upgrades
- [Scheduled] Scheduled Maintenance Notification
- [Scheduled] Scheduled Maintenance Notification
- [Scheduled] Synthetic Monitoring: North California probe infrastructure upgrades
- [Scheduled] Synthetic Monitoring: Ohio probe infrastructure upgrades
- [Scheduled] Synthetic Monitoring: Paris probe infrastructure upgrades
- [Scheduled] Synthetic Monitoring: Oregon probe infrastructure upgrades
Cite this
Grafana Cloud posted 10 status incidents in August 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in August 2024
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2024/08