# Grafana Cloud in August 2024: incidents, uptime and changes

> Grafana Cloud in August 2024: 10 incidents on its status page (3 major or critical), 98.74% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2024/08
Last updated: 2024-09-01T00:00:00Z

- Incidents posted: 10 (major/critical: 3) · Maintenance: 9
- By vendor impact label: major 3, minor 6, none 1
- Uptime (vendor-reported): 98.74% free of major/critical incidents, 89.22% free of any incident; outage time 9 h 19 min, incident time 3.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2024](https://rewindex.com/company/grafana-cloud/2024/07.md) · Next: [September 2024](https://rewindex.com/company/grafana-cloud/2024/09.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating Issues with Instances being unable to Start or Restart](https://rewindex.com/company/grafana-cloud/incidents/6l7thz5g4vfk.md) | major | 2024-08-22 11:06 UTC | 2024-08-22 16:07 UTC | 5.0 h | resolved |
| [Issue with on-call permissions](https://rewindex.com/company/grafana-cloud/incidents/ddcv8hmxl28w.md) | major | 2024-08-26 19:25 UTC | 2024-08-26 21:45 UTC | 2.3 h | resolved |
| [Issues accessing SLO's, ops-labels, and log export configs](https://rewindex.com/company/grafana-cloud/incidents/zsycfz31tf9n.md) | major | 2024-08-27 16:40 UTC | 2024-08-27 18:38 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded Performance in prod-us-central-5](https://rewindex.com/company/grafana-cloud/incidents/hg57n4qhk7m4.md) | minor | 2024-08-08 14:00 UTC | 2024-08-09 17:56 UTC | 28 h | resolved |
| [Multi-http checks failing to run in Tokyo probe location](https://rewindex.com/company/grafana-cloud/incidents/kbfyplclckdx.md) | minor | 2024-08-13 19:04 UTC | 2024-08-13 23:23 UTC | 4.3 h | resolved |
| [Grafana Cloud Tempo: Intermittent Read Failure](https://rewindex.com/company/grafana-cloud/incidents/5s7kxkc0vv01.md) | minor | 2024-08-13 22:27 UTC | 2024-08-14 18:29 UTC | 20 h | resolved |
| [Tempo Querier Read Instability](https://rewindex.com/company/grafana-cloud/incidents/w6vjrwn95bqx.md) | minor | 2024-08-19 21:35 UTC | 2024-08-20 13:38 UTC | 16 h | resolved |
| [Degraded read performance for Hosted Logs prod-us-central-5 cluster.](https://rewindex.com/company/grafana-cloud/incidents/rxz1c5vqbv37.md) | minor | 2024-08-21 09:52 UTC | 2024-08-21 11:39 UTC | 1.8 h | resolved |
| [Investigating Issues with Instances being unable to Start or Restart](https://rewindex.com/company/grafana-cloud/incidents/6l7thz5g4vfk.md) | major | 2024-08-22 11:06 UTC | 2024-08-22 16:07 UTC | 5.0 h | resolved |
| [Some Grafana Cloud Instances Intermittently Unavailable](https://rewindex.com/company/grafana-cloud/incidents/6zdp121jjg1f.md) | none | 2024-08-23 03:01 UTC | 2024-08-23 09:16 UTC | 6.3 h | resolved |
| [Synthetic Monitoring: New York probe service degradation](https://rewindex.com/company/grafana-cloud/incidents/wtdd8jtp73gy.md) | minor | 2024-08-26 09:06 UTC | 2024-08-26 10:44 UTC | 1.6 h | resolved |
| [Issue with on-call permissions](https://rewindex.com/company/grafana-cloud/incidents/ddcv8hmxl28w.md) | major | 2024-08-26 19:25 UTC | 2024-08-26 21:45 UTC | 2.3 h | resolved |
| [Issues accessing SLO's, ops-labels, and log export configs](https://rewindex.com/company/grafana-cloud/incidents/zsycfz31tf9n.md) | major | 2024-08-27 16:40 UTC | 2024-08-27 18:38 UTC | 2.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Synthetic Monitoring: Sao Paulo probe infrastructure upgrades](https://rewindex.com/company/grafana-cloud/incidents/m56fksxcdfb0.md) | maintenance | 2024-08-12 16:00 UTC | 2024-08-12 17:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: Seoul probe infrastructure upgrades](https://rewindex.com/company/grafana-cloud/incidents/489719k24wf3.md) | maintenance | 2024-08-13 17:30 UTC | 2024-08-13 18:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: North Virginia probe infrastructure upgrades](https://rewindex.com/company/grafana-cloud/incidents/w3rb05zrh313.md) | maintenance | 2024-08-14 16:00 UTC | 2024-08-14 17:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance Notification](https://rewindex.com/company/grafana-cloud/incidents/302nl580wksx.md) | maintenance | 2024-08-14 23:00 UTC | 2024-08-15 05:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance Notification](https://rewindex.com/company/grafana-cloud/incidents/91w8zchztwrz.md) | maintenance | 2024-08-15 06:00 UTC | 2024-08-15 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: North California probe infrastructure upgrades](https://rewindex.com/company/grafana-cloud/incidents/gtm4q9md5t3f.md) | maintenance | 2024-08-15 18:00 UTC | 2024-08-15 19:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: Ohio probe infrastructure upgrades](https://rewindex.com/company/grafana-cloud/incidents/htwbkm3r1rwp.md) | maintenance | 2024-08-15 18:01 UTC | 2024-08-15 19:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: Paris probe infrastructure upgrades](https://rewindex.com/company/grafana-cloud/incidents/7czssqj7ngqj.md) | maintenance | 2024-08-19 15:00 UTC | 2024-08-19 16:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: Oregon probe infrastructure upgrades](https://rewindex.com/company/grafana-cloud/incidents/w0l8ykv3wlxs.md) | maintenance | 2024-08-21 13:00 UTC | 2024-08-21 14:00 UTC | 1.0 h | resolved |

## Cite this

Grafana Cloud posted 10 status incidents in August 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2024/08
- Citation: Grafana Cloud, “Grafana Cloud in August 2024” (2024-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2024/08 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in August 2024 (2024-08-01)](https://rewindex.com/company/grafana-cloud/2024/08)`


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Canonical: https://rewindex.com/company/grafana-cloud/2024/08 · Markdown: https://rewindex.com/company/grafana-cloud/2024/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:06.075Z