CompaniesGrafana CloudMonthly reportsMarch 2024
Grafana Cloud in March 2024: incidents, uptime and changes
Vendor-reported outage time 5.1 days, incident time 11.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 6 · Minor 8 · No impact listed 5
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Investigating issues with Grafana in "prod-ca-east-0" region. | Major | 1.0 h | resolved | 03-11 | |
| Investigating Issues accessing Synthetic Monitoring API | Major | 17 min | resolved | 03-13 | |
| Grafana Cloud Plugins Unavailable | Major | 2.3 h | resolved | 03-18 | |
| Issues Querying in Hosted Grafana with Prometheus API | Major | 5 d | resolved | 03-19 | |
| Grafana Incident version 1.44.0 not Initializing | Major | 2.6 h | resolved | 03-25 | |
| Investigating Issues when Opening a Support Ticket in the Portal | Major | 3.2 h | resolved | 03-26 |
Other incidents 13
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue connecting to a PostgreSQL Datasource using Private Datasource Connect on Grafana Cloud | Minor | 14 h | resolved | 03-01 | |
| Issues Connecting to Instance | No impact listed | 0 min | resolved | 03-12 | |
| Faro Downstream Encoding Errors | No impact listed | 0 min | resolved | 03-13 | |
| Adaptive Metrics Degraded Performance | Minor | 7.6 h | resolved | 03-13 | |
| Adaptive Metrics Minor Outage | Minor | 3.6 h | resolved | 03-14 | |
| PDC Tempo Search not Working. | No impact listed | 1.7 h | resolved | 03-18 | |
| Synthetic Monitoring API Crashlooping | Minor | 6 d | resolved | 03-19 | |
| US East: Issues Ingesting and Querying Metrics | Minor | 59 min | resolved | 03-21 | |
| Degraded performance on Rule Evaluation in US Central | Minor | 1.6 h | resolved | 03-24 | |
| Synthetic monitoring check failures in Amsterdam probe location | No impact listed | 2.6 h | resolved | 03-26 | |
| PDC Agent failing to connect | Minor | 5 d | resolved | 03-27 | |
| Latency and connectivity issues, synthetic monitoring London probe | No impact listed | 0 min | resolved | 03-28 | |
| Loki SLO Burn Rate Very High | Minor | 5 d | resolved | 03-28 |
Maintenance 6
Show scheduled maintenance
- [Scheduled] Grafana Cloud Integrations
- [Scheduled] Database maintenance - synthetic monitoring - GCP Brazil
- [Scheduled] Database maintenance - synthetic monitoring - GCP US Central
- [Scheduled] IAM maintenance
- [Scheduled] Database maintenance - synthetic monitoring - GCP US Central
- [Scheduled] Maintenance Notice - Amsterdam Cluster
Cite this
Grafana Cloud posted 19 status incidents in March 2024 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in March 2024
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2024/03