# Grafana Cloud in March 2024: incidents, uptime and changes

> Grafana Cloud in March 2024: 19 incidents on its status page (6 major or critical), 83.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2024/03
Last updated: 2024-04-02T07:30:00Z

- Incidents posted: 19 (major/critical: 6) · Maintenance: 6
- By vendor impact label: major 6, minor 8, none 5
- Uptime (vendor-reported): 83.57% free of major/critical incidents, 62.35% free of any incident; outage time 5.1 days, incident time 11.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2024](https://rewindex.com/company/grafana-cloud/2024/02.md) · Next: [April 2024](https://rewindex.com/company/grafana-cloud/2024/04.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating issues with Grafana in "prod-ca-east-0" region.](https://rewindex.com/company/grafana-cloud/incidents/hg5s6bk3qttd.md) | major | 2024-03-11 09:28 UTC | 2024-03-11 10:29 UTC | 1.0 h | resolved |
| [Investigating Issues accessing Synthetic Monitoring API](https://rewindex.com/company/grafana-cloud/incidents/khw7fsj7wt7v.md) | major | 2024-03-13 11:08 UTC | 2024-03-13 11:25 UTC | 17 min | resolved |
| [Grafana Cloud Plugins Unavailable](https://rewindex.com/company/grafana-cloud/incidents/59tdc06zhp8n.md) | major | 2024-03-18 14:18 UTC | 2024-03-18 16:34 UTC | 2.3 h | resolved |
| [Issues Querying in Hosted Grafana with Prometheus API](https://rewindex.com/company/grafana-cloud/incidents/9lnx1wwjwjq4.md) | major | 2024-03-19 15:40 UTC | 2024-03-24 08:33 UTC | 5 d | resolved |
| [Grafana Incident version 1.44.0 not Initializing](https://rewindex.com/company/grafana-cloud/incidents/c07kj51tdkw2.md) | major | 2024-03-25 16:09 UTC | 2024-03-25 18:44 UTC | 2.6 h | resolved |
| [Investigating Issues when Opening a Support Ticket in the Portal](https://rewindex.com/company/grafana-cloud/incidents/00f78505glw9.md) | major | 2024-03-26 16:24 UTC | 2024-03-26 19:36 UTC | 3.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue connecting to a PostgreSQL Datasource using Private Datasource Connect on Grafana Cloud](https://rewindex.com/company/grafana-cloud/incidents/85r5mg8hf0cd.md) | minor | 2024-03-01 11:02 UTC | 2024-03-02 01:00 UTC | 14 h | resolved |
| [Investigating issues with Grafana in "prod-ca-east-0" region.](https://rewindex.com/company/grafana-cloud/incidents/hg5s6bk3qttd.md) | major | 2024-03-11 09:28 UTC | 2024-03-11 10:29 UTC | 1.0 h | resolved |
| [Issues Connecting to Instance](https://rewindex.com/company/grafana-cloud/incidents/8jc9df6y4zbh.md) | none | 2024-03-12 19:27 UTC | 2024-03-12 19:27 UTC | 0 min | resolved |
| [Investigating Issues accessing Synthetic Monitoring API](https://rewindex.com/company/grafana-cloud/incidents/khw7fsj7wt7v.md) | major | 2024-03-13 11:08 UTC | 2024-03-13 11:25 UTC | 17 min | resolved |
| [Faro Downstream Encoding Errors](https://rewindex.com/company/grafana-cloud/incidents/cr87q367k1b7.md) | none | 2024-03-13 16:00 UTC | 2024-03-13 16:00 UTC | 0 min | resolved |
| [Adaptive Metrics Degraded Performance](https://rewindex.com/company/grafana-cloud/incidents/y04v3p8v6r73.md) | minor | 2024-03-13 20:07 UTC | 2024-03-14 03:41 UTC | 7.6 h | resolved |
| [Adaptive Metrics Minor Outage](https://rewindex.com/company/grafana-cloud/incidents/jyk52gtf3qhs.md) | minor | 2024-03-14 12:18 UTC | 2024-03-14 15:57 UTC | 3.6 h | resolved |
| [Grafana Cloud Plugins Unavailable](https://rewindex.com/company/grafana-cloud/incidents/59tdc06zhp8n.md) | major | 2024-03-18 14:18 UTC | 2024-03-18 16:34 UTC | 2.3 h | resolved |
| [PDC Tempo Search not Working.](https://rewindex.com/company/grafana-cloud/incidents/5wk4747jrj0c.md) | none | 2024-03-18 14:22 UTC | 2024-03-18 16:02 UTC | 1.7 h | resolved |
| [Issues Querying in Hosted Grafana with Prometheus API](https://rewindex.com/company/grafana-cloud/incidents/9lnx1wwjwjq4.md) | major | 2024-03-19 15:40 UTC | 2024-03-24 08:33 UTC | 5 d | resolved |
| [Synthetic Monitoring API Crashlooping](https://rewindex.com/company/grafana-cloud/incidents/0mk9wnzfpdv4.md) | minor | 2024-03-19 18:05 UTC | 2024-03-25 08:00 UTC | 6 d | resolved |
| [US East: Issues Ingesting and Querying Metrics](https://rewindex.com/company/grafana-cloud/incidents/ff9jxgbt0h58.md) | minor | 2024-03-21 18:10 UTC | 2024-03-21 19:09 UTC | 59 min | resolved |
| [Degraded performance on Rule Evaluation in US Central](https://rewindex.com/company/grafana-cloud/incidents/p85wk2csz0q1.md) | minor | 2024-03-24 08:26 UTC | 2024-03-24 10:05 UTC | 1.6 h | resolved |
| [Grafana Incident version 1.44.0 not Initializing](https://rewindex.com/company/grafana-cloud/incidents/c07kj51tdkw2.md) | major | 2024-03-25 16:09 UTC | 2024-03-25 18:44 UTC | 2.6 h | resolved |
| [Investigating Issues when Opening a Support Ticket in the Portal](https://rewindex.com/company/grafana-cloud/incidents/00f78505glw9.md) | major | 2024-03-26 16:24 UTC | 2024-03-26 19:36 UTC | 3.2 h | resolved |
| [Synthetic monitoring check failures in Amsterdam probe location](https://rewindex.com/company/grafana-cloud/incidents/4mdnrcfftdt2.md) | none | 2024-03-26 19:00 UTC | 2024-03-26 21:36 UTC | 2.6 h | resolved |
| [PDC Agent failing to connect](https://rewindex.com/company/grafana-cloud/incidents/1fsw552z9s53.md) | minor | 2024-03-27 10:48 UTC | 2024-04-01 14:52 UTC | 5 d | resolved |
| [Latency and connectivity issues, synthetic monitoring London probe](https://rewindex.com/company/grafana-cloud/incidents/j064wrwvllcn.md) | none | 2024-03-28 07:00 UTC | 2024-03-28 07:00 UTC | 0 min | resolved |
| [Loki SLO Burn Rate Very High](https://rewindex.com/company/grafana-cloud/incidents/pr50zfh9xh5d.md) | minor | 2024-03-28 14:44 UTC | 2024-04-02 07:30 UTC | 5 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Grafana Cloud Integrations](https://rewindex.com/company/grafana-cloud/incidents/3mn807b54fx4.md) | maintenance | 2024-03-01 07:00 UTC | 2024-03-01 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Database maintenance - synthetic monitoring - GCP Brazil](https://rewindex.com/company/grafana-cloud/incidents/2mhj8qbxbt65.md) | maintenance | 2024-03-12 09:30 UTC | 2024-03-12 10:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Database maintenance - synthetic monitoring - GCP US Central](https://rewindex.com/company/grafana-cloud/incidents/6px8znxhtp7r.md) | maintenance | 2024-03-13 09:30 UTC | 2024-03-13 10:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] IAM maintenance](https://rewindex.com/company/grafana-cloud/incidents/h6gfg0g33kr3.md) | maintenance | 2024-03-13 13:00 UTC | 2024-03-13 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Database maintenance - synthetic monitoring - GCP US Central](https://rewindex.com/company/grafana-cloud/incidents/m9jj4xb4t5yh.md) | maintenance | 2024-03-19 10:00 UTC | 2024-03-19 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Maintenance Notice - Amsterdam Cluster](https://rewindex.com/company/grafana-cloud/incidents/61rsxmg99b7l.md) | maintenance | 2024-03-25 11:40 UTC | 2024-03-25 12:40 UTC | 1.0 h | resolved |

## Cite this

Grafana Cloud posted 19 status incidents in March 2024 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2024/03
- Citation: Grafana Cloud, “Grafana Cloud in March 2024” (2024-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2024/03 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in March 2024 (2024-03-01)](https://rewindex.com/company/grafana-cloud/2024/03)`


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Canonical: https://rewindex.com/company/grafana-cloud/2024/03 · Markdown: https://rewindex.com/company/grafana-cloud/2024/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:46.344Z