Gorgias: AWS Outage impacting some integrations
AWS us-east-1 outage, Dec 7, 2021 · 71 vendors, 77 incidents
Gorgias’s incident blames AWS as the cause. (hop 1, posted +2 h 26 min vs the first vendor naming AWS)
“…AWS Outage impacting some integrations The outage has been resolved on AWS side, and we reactivated the affected Attentive HTTP integrations.…”
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Mermaid source
flowchart LR
root["AWS us-east-1<br/>own incident not archived"]:::inferred
h1["Within an hour<br/>11 vendors, 9 blamed AWS<br/>Aptible, Firebolt, Honeycomb +8"]:::blames
root --> h1
h4["1 to 4 hours later<br/>16 vendors, 12 blamed AWS<br/>Maven Central, Pusher, Confluent +13"]:::blames
root --> h4
later["Later<br/>3 vendors, 2 blamed AWS<br/>Segment, Confluent, Doppler"]:::blames
root --> later
me["Gorgias (this incident)<br/>posted +2 h 26 min"]:::me
h4 --- meFull event: timeline, evidence and all vendors →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
Timeline of updates
- resolved
The outage has been resolved on AWS side, and we reactivated the affected Attentive HTTP integrations.
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).