Gorgias: Help Center creation not working for new Gorgias accounts
Affected components: Helpdesk - Web AppWeb App
Timeline of updates
- investigating
We are investigating an issue that may prevent new Gorgias accounts to create Help Centers
- resolved
Incident has been resolved
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0575bf1d6e22b026…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Gorgias, started 2026-09-08 15:36 UTC, resolved after 36 min, 2 update(s).
- Title
- Help Center creation not working for new Gorgias accounts
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/gmy7nmzyrs4h
Gorgias profileRecent Gorgias incidentsAll outages on September 8, 2026Gorgias in September 2026MarkdownJSON