# Gorgias: Help Center creation not working for new Gorgias accounts

> Gorgias status incident “Help Center creation not working for new Gorgias accounts” on 2026-09-08: impact minor (vendor’s label), 36 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/gmy7nmzyrs4h
Last updated: 2026-09-08T16:12:47Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-08 15:36 UTC · Resolved: 2026-09-08 16:12 UTC · Duration: 36 min
- Updates: 2 · Affected components: Helpdesk - Web App, Web App
- [Vendor status page: https://stspg.io/0r3p79zdtx8m](https://stspg.io/0r3p79zdtx8m)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **investigating** 2026-09-08 15:36 UTC: We are investigating an issue that may prevent new Gorgias accounts to create Help Centers
- **resolved** 2026-09-08 16:12 UTC: Incident has been resolved

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2026-09-08 15:36 UTC, resolved after 36 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/gmy7nmzyrs4h
- Citation: Gorgias, “Help Center creation not working for new Gorgias accounts” (2026-09-08 15:36 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/gmy7nmzyrs4h (CC BY 4.0).
- Markdown link: `[Gorgias: Help Center creation not working for new Gorgias accounts (2026-09-08)](https://rewindex.com/company/gorgias/incidents/gmy7nmzyrs4h)`


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Canonical: https://rewindex.com/company/gorgias/incidents/gmy7nmzyrs4h · Markdown: https://rewindex.com/company/gorgias/incidents/gmy7nmzyrs4h.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/gmy7nmzyrs4h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:52:24.591Z