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Gorgias: Several Gorgias components down due to a third-party provider outage

Impact: majorStatus: resolvedStarted Resolved (1.5 h)1 updateSource: status.gorgias.com (opens in new tab)

Timeline of updates

  1. resolved

    After looking into it, we haven't noticed any meaningful impact on our Shopify customers, and we can now confirm full resolution of this incident. In the event that you encounter a sync issue between Shopify and Gorgias platforms, please be aware that it will be automatically retried as per usual.

From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON