Gorgias: Shopify orders are associated with the wrong customers
Timeline of updates
- resolved
We put the necessary monitors to identify if this issue happens again and we’ll continue to improve the stability to avoid similar issues happening again.
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Gorgias, started 2024-02-28 12:57 UTC, resolved after 23 h, 1 update(s).
- Title
- Shopify orders are associated with the wrong customers
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/dsfxp676hljy
Gorgias profileRecent Gorgias incidentsAll outages on February 28, 2024Gorgias in February 2024MarkdownJSON