# Gorgias: Shopify orders are associated with the wrong customers

> Gorgias status incident “Shopify orders are associated with the wrong customers” on 2024-02-28: impact minor (vendor’s label), 23 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/dsfxp676hljy
Last updated: 2024-02-29T12:22:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-28 12:57 UTC · Resolved: 2024-02-29 12:22 UTC · Duration: 23 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/dsfxp676hljy](https://status.gorgias.com/incidents/dsfxp676hljy)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2024-02-29 12:22 UTC: We put the necessary monitors to identify if this issue happens again and we’ll continue to improve the stability to avoid similar issues happening again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2024-02-28 12:57 UTC, resolved after 23 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/dsfxp676hljy
- Citation: Gorgias, “Shopify orders are associated with the wrong customers” (2024-02-28 12:57 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/dsfxp676hljy (CC BY 4.0).
- Markdown link: `[Gorgias: Shopify orders are associated with the wrong customers (2024-02-28)](https://rewindex.com/company/gorgias/incidents/dsfxp676hljy)`


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Canonical: https://rewindex.com/company/gorgias/incidents/dsfxp676hljy · Markdown: https://rewindex.com/company/gorgias/incidents/dsfxp676hljy.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/dsfxp676hljy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:41:02.137Z