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CompaniesGorgiasIncidents

Gorgias: Realtime updates lagging on us-cental-d8ff cluster

MinorStatus: resolvedStarted Resolved (41 min)4 updatesstspg.io (opens in new tab)

Affected components: Helpdesk Clusters - us-central1-d8ffus-central1-d8ff

Timeline of updates

  1. investigating

    We are currently investigating this issue. There might be lag on realtime updates on us-central1-df88

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2026-07-17 18:10 UTC, resolved after 41 min, 4 update(s).

Title
Realtime updates lagging on us-cental-d8ff cluster
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/incidents/cbq39lhy2qvv

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