# Gorgias: Realtime updates lagging on us-cental-d8ff cluster

> Gorgias status incident “Realtime updates lagging on us-cental-d8ff cluster” on 2026-07-17: impact minor (vendor’s label), 41 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/cbq39lhy2qvv
Last updated: 2026-07-17T18:51:27Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-17 18:10 UTC · Resolved: 2026-07-17 18:51 UTC · Duration: 41 min
- Updates: 4 · Affected components: Helpdesk Clusters - us-central1-d8ff, us-central1-d8ff
- [Vendor status page: https://stspg.io/vwydx2lvsfjq](https://stspg.io/vwydx2lvsfjq)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **investigating** 2026-07-17 18:10 UTC: We are currently investigating this issue. There might be lag on realtime updates on us-central1-df88
- **identified** 2026-07-17 18:37 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-07-17 18:45 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-17 18:51 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2026-07-17 18:10 UTC, resolved after 41 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/cbq39lhy2qvv
- Citation: Gorgias, “Realtime updates lagging on us-cental-d8ff cluster” (2026-07-17 18:10 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/cbq39lhy2qvv (CC BY 4.0).
- Markdown link: `[Gorgias: Realtime updates lagging on us-cental-d8ff cluster (2026-07-17)](https://rewindex.com/company/gorgias/incidents/cbq39lhy2qvv)`


---
Canonical: https://rewindex.com/company/gorgias/incidents/cbq39lhy2qvv · Markdown: https://rewindex.com/company/gorgias/incidents/cbq39lhy2qvv.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/cbq39lhy2qvv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:03:14.936Z