Gorgias: Increased latency in the help center / contact form
Timeline of updates
- resolved
Users experienced significantly higher than normal response times while accessing and interacting with the help center and contact form features
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Gorgias, started 2023-10-30 18:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Increased latency in the help center / contact form
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/7svsvfkcqkwd
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