# Gorgias: Increased latency in the help center / contact form

> Gorgias status incident “Increased latency in the help center / contact form” on 2023-10-30: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/7svsvfkcqkwd
Last updated: 2023-10-30T18:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-30 18:00 UTC · Resolved: 2023-10-30 18:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/7svsvfkcqkwd](https://status.gorgias.com/incidents/7svsvfkcqkwd)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-10-30 18:00 UTC: Users experienced significantly higher than normal response times while accessing and interacting with the help center and contact form features

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Gorgias, started 2023-10-30 18:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/7svsvfkcqkwd
- Citation: Gorgias, “Increased latency in the help center / contact form” (2023-10-30 18:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/7svsvfkcqkwd (CC BY 4.0).
- Markdown link: `[Gorgias: Increased latency in the help center / contact form (2023-10-30)](https://rewindex.com/company/gorgias/incidents/7svsvfkcqkwd)`


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Canonical: https://rewindex.com/company/gorgias/incidents/7svsvfkcqkwd · Markdown: https://rewindex.com/company/gorgias/incidents/7svsvfkcqkwd.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/7svsvfkcqkwd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:25:04.554Z