Gorgias: Notifications not playing sound in the browser
Affected components: Helpdesk - Web AppWeb App
Timeline of updates
- investigating
We are currently investigating this issue.
- identified
We are continuing to work on a fix for this issue.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
613c5e26ef6dcf50…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Gorgias, started 2026-09-14 18:37 UTC, resolved after 1.4 h, 3 update(s).
- Title
- Notifications not playing sound in the browser
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/4hy3kmrbsd9v
Gorgias profileRecent Gorgias incidentsAll outages on September 14, 2026Gorgias in September 2026MarkdownJSON