# Gorgias: Notifications not playing sound in the browser

> Gorgias status incident “Notifications not playing sound in the browser” on 2026-09-14: impact none (vendor’s label), 1.4 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/4hy3kmrbsd9v
Last updated: 2026-09-14T19:58:51Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-14 18:37 UTC · Resolved: 2026-09-14 19:58 UTC · Duration: 1.4 h
- Updates: 3 · Affected components: Helpdesk - Web App, Web App
- [Vendor status page: https://stspg.io/f172t1hc0yw4](https://stspg.io/f172t1hc0yw4)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **investigating** 2026-09-14 18:37 UTC: We are currently investigating this issue.
- **identified** 2026-09-14 19:06 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2026-09-14 19:58 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Gorgias, started 2026-09-14 18:37 UTC, resolved after 1.4 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/4hy3kmrbsd9v
- Citation: Gorgias, “Notifications not playing sound in the browser” (2026-09-14 18:37 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/4hy3kmrbsd9v (CC BY 4.0).
- Markdown link: `[Gorgias: Notifications not playing sound in the browser (2026-09-14)](https://rewindex.com/company/gorgias/incidents/4hy3kmrbsd9v)`


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Canonical: https://rewindex.com/company/gorgias/incidents/4hy3kmrbsd9v · Markdown: https://rewindex.com/company/gorgias/incidents/4hy3kmrbsd9v.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/4hy3kmrbsd9v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:51:37.444Z