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CompaniesGorgiasIncidents

Gorgias: Too many requests error when trying to refresh a tab or login into the helpdesk

MajorStatus: resolvededitedStarted Resolved (25 min)4 updatesstatus.gorgias.com (opens in new tab)

Affected components: Helpdesk - Web AppWeb App

Timeline of updates

  1. identifiedEdited

    Agents may experience 429 too many requests errors when refreshing the web app's page or trying to log in. We've identified the source of the issue and are working on a mitigation.

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Gorgias, started 2026-11-09 19:18 UTC, resolved after 25 min, 4 update(s); edited after publishing.

Title
Too many requests error when trying to refresh a tab or login into the helpdesk
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/incidents/1lm1859kj69z

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